Molin Blog
Read about all our updates in one place.
Latest articles
E-commerce
October 10, 2026
Black Friday & Holiday Customer Service: How to Prepare Your Store for 2026
Prepare your store's customer service for Black Friday 2026: volume forecasts from real 2025 chat data, what shoppers ask, and where AI helps most.
E-commerce
October 6, 2026
AI Phone Agent for Ecommerce: How It Actually Works (2026)
What an AI phone agent actually does for an online store, how it differs from a chatbot, and what to check before you put one on your support line.
Announcements
October 5, 2026
Phone AI Is Live: Molin Can Now Answer Your Calls
Molin's AI phone agent is now live. Here's what it does on a real call and how to turn it on for your store.
E-commerce
September 29, 2026
5 Best Chatbase Alternatives for Ecommerce in 2026 (Tested & Compared)
We compared 5 Chatbase alternatives on ecommerce integrations, AI pricing, and real cost per conversation. See which one actually knows your product catalog.
E-commerce
September 17, 2026
5 Best Tidio Alternatives for Ecommerce in 2026 (Tested & Compared)
We compared 5 Tidio alternatives on ecommerce integrations, AI pricing, and real cost per conversation. See which one actually knows your product catalog.
E-commerce
September 15, 2026
Best AI Chatbot for Shopify in 2026 (Tested & Compared)
We tested 3 AI chatbots for Shopify on real store actions, multi-platform support, and pricing at realistic conversation volume, not just marketing claims.
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