Cut 80% of your support with AI
Transform your customer service with conversational AI.
1,000+ customers in over 30 countries grow their business with Molin
Don't just answer, take action
With Molin, your AI agent takes action to solve your customers' problems. Here are some examples of what it can do.
Read & update order statuses
When customers request updates on their orders, Molin can read orders from your system and update the customer. Molin can even share tracking links, order history, and more.
Cancel & refund orders
Once you set up which order statuses can be cancelled and refunded, Molin will be able to help your customers cancel unwanted orders and save you money on shipping and returns.
Collect emails and phone numbers
Molin automatically collects customer contact information when needed, helping you build your customer database while providing support.
And any custom action
With our custom actions API, you can build any AI action functionality you can think of, you just need to provide an API endpoint that Molin can call.
“inSPORTline treats its customers as a priority. The Molin AI chatbot has become an indispensable part of our customer service and contributes greatly to creating a positive customer experience!”
All your support in one place
Turn on all the functionality and allow Molin to truly start running your online shop's support.
Take over with live chat
Interrupt your AI and help out anytime.
Connect all your social accounts
Manage and run all your social accounts with AI from one central place.
Invite your team
Collaborate effortlessly by adding team members to manage tasks together.
Collaborate in real-time
Work seamlessly with your team, no matter where they are.
Gain insights from conversations
Unlock valuable data to understand your customers and improve performance.
Use Molin for Free or go Premium
Molin is cheaper than most helpdesk solutions on the market. We encourage you to try it for free and see how it works for your business.
Get it for free, forever
Our pricing is clear and upfront, ensuring you always know exactly what you're paying for.
$0
/per monthCustomer case studies
Read how other online stores find success with Molin.
Try Molin for free now
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Automate your entire ecommerce business with Molin.
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