Molin Blog

Read about all our updates in one place.

E-commerce

August 25, 2026

7 Best AI Agents for Ecommerce in 2026 (Tested & Compared)

We compared 7 AI agents for ecommerce on real actions, not just chat: pricing, resolution rates, and which ones actually sell versus just deflect tickets.

What 9 AI Customer Support Tools Really Cost at 700 Conversations a Month (2026 Pricing Breakdown)

E-commerce

August 24, 2026

What 9 AI Customer Support Tools Really Cost at 700 Conversations a Month (2026 Pricing Breakdown)

We ran 5 seats and 700 AI conversations/month through 9 vendors' real pricing pages. See the full cost breakdown, credit traps, and per-resolution fees.

E-commerce

August 24, 2026

Best AI Customer Support Tools for Ecommerce in 2026 (Tested & Compared)

We compared 9 AI customer support tools for ecommerce on integrations, real pricing at 700 conversations/month, and setup speed.

Latest articles

E-commerce

January 1, 1970

Why Multimodal Communication Matters for Autonomous AI in Ecommerce

Voice, text, and images give AI agents more ways to help shoppers. Learn why multimodal communication is key to better autonomous AI customer service.

E-commerce

January 1, 1970

Why Multimodal Data Is Your Next Big Ecommerce Advantage

Images, video, audio, and text are flooding online stores. Learn how AI and autonomous agents turn multimodal data into faster growth and smarter decisions.

Is Your Ecommerce Chatbot Missing Personality? Here’s How to Give It One

Tutorials

January 1, 1970

Is Your Ecommerce Chatbot Missing Personality? Here’s How to Give It One

A chatbot without personality feels robotic. Learn how to design a chatbot persona that reflects your brand voice and makes customer conversations engaging.

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