Terms & Conditions

Last updated: 16.08.2023 Please read these Terms of Service (the “Terms”) and our Privacy Policy (“Privacy Policy”) carefully because they govern your use of the MOLIN AI LTD. (“Molin.AI”) website located at www.molin.ai (the “Site”), Molin.AI’s copy content generation services, and any copy content generated by Molin.AI’s services for you based on your Customer Content (defined below) (“Generated Content”). To make these Terms easier to read, the Site, our services, and the Generated Content are collectively called the “Services.”


1. Agreement to Terms. By using our Services, you agree to be bound by these Terms. If you do not agree to be bound by these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to that entity.

2. Privacy Policy. Please review our Privacy Policy, which also governs your use of the Services, for information on how we collect, use and share your information.

3. Changes to these Terms or the Services. We may update the Terms from time to time in our sole discretion. If we do, we’ll let you know by posting the updated Terms on the Site and/or may also send other communications. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

4. Who May Use the Services? You may use the Services only if you are 18 years or older and capable of forming a binding contract with Molin.AI, and not otherwise barred from using the Services under applicable law. For certain features of the Services you will need an account. It is important that you provide us with accurate, complete and current account information and keep this information up to date. If you don’t, we might have to suspend or terminate your account. To protect your account, keep the account details and password confidential, and notify us right away of any unauthorized use. You are responsible for all activities that occur under your account.

5. Subscriptions. Molin.AI requires payment of a fee for use of the Services (or certain parts of it) and you agree to pay such fees.

a. General. When you purchase a subscription for the Services (“Subscription”), you expressly authorize us (or our third-party payment processor) to charge you for such Subscription. We may ask you to supply additional information relevant to your Subscription, including your credit card number, the expiration date of your credit card and your email and postal addresses for billing and notification (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. When you initiate a Subscription, you authorize us to provide your Payment Information to third parties so we can complete the transaction related to your Subscription and to charge your payment method for the type of Subscription you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Subscription (such information is included within the definition of Payment Information). By initiating a Subscription, you agree to the pricing, payment and billing policies applicable to such fees and charges, as posted or otherwise communicated to you. All payments for Subscriptions are non-refundable and non-transferable except as expressly provided in these Terms. All fees and applicable taxes, if any, are payable in United States dollars.

b. Subscriptions. If you purchase a Subscription, you will be charged the monthly or annual Subscription fee, depending on your purchase, plus any applicable taxes, and other charges (“Subscription Fee”), at the beginning of your Subscription and each month or year thereafter, at the then-current Subscription Fee. BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE MOLIN.AI TO INITIATE RECURRING NON-REFUNDABLE PAYMENTS AS SET FORTH BELOW. If you purchase a Subscription, we (or our third-party payment processor) will automatically charge you each month or year on the same date of the next month or year commencement of your Subscription, using the Payment Information you have provided until you cancel your Subscription. No less than thirty (30) days and no more than sixty (60) days before your Subscription term ends, or otherwise in accordance with applicable law, Molin.AI will send you a reminder with the then-current Subscription Fee. By agreeing to these Terms and electing to purchase a Subscription, you acknowledge that your Subscription has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your Subscription by you or Molin.AI. Your Subscription continues until cancelled by you or we terminate your access to or use of the Services or Subscription in accordance with these Terms.

c. Cancelling Your Subscription. You may cancel your Subscription for a full refund within five (5) calendar days of your initial purchase. AFTER THAT, YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE AND/OR RECEIVE A REFUND OF YOUR SUBSCRIPTION FEE AT ANY TIME. But if something unexpected happens in the course of completing a transaction, we reserve the right to cancel your transaction for any reason; if we cancel your transaction we will refund any payment you have already remitted to us for such transaction. Without limiting the foregoing, you may cancel your Subscription at any time, but please note that such cancellation will be effective at the end of the then-current Subscription period. EXCEPT AS SET FORTH ABOVE WITH RESPECT TO YOUR INITIAL SUBSCRIPTION PURCHASE, YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN CURRENT SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION. To cancel, you can send an email to sales@molin.ai. You will be responsible for all Subscription Fees (plus any applicable taxes and other charges) incurred for the then-current Subscription period. If you cancel, your right to use the Services will continue until the end of your then current Subscription period and will then terminate without further charges.

d. Free Trials. We may offer to certain qualifying users paid Subscriptions on a free trial basis (“Free Trial”) for a specified period of time. If we offer you a Free Trial, the specific terms of your Free Trial will be provided at signup. Your use of the Free Trial is subject to your compliance with such specific terms. Certain limitations may exist with respect to combining Free Trials with any other offers. Except as may otherwise be provided in the specific terms for the Free Trial offer, Free Trials are only available to users who have not previously held a paid Subscription. When you agree to a Free Trial, you are also agreeing to sign up for a paid Subscription as described above and, consequently, unless you cancel your Subscription prior to the end of your Free Trial, we (or our third party payment processor) will begin charging your payment method on a recurring monthly or yearly basis for the applicable monthly or annual fee (plus any applicable taxes and other charges) at the end of the Free Trial until you cancel your Subscription. If you wish to avoid charges to your Payment Information, you must cancel your Subscription prior to midnight Central European Standard Time on the last day of your Free Trial period. Instructions for cancelling your subscription are stated in the section above titled “Canceling Your Subscription.”

6. Intellectual Property Rights.
a. Customer Property. We claim no ownership rights over Customer Content created by you. The Customer Content you create remains yours. However, you understand that certain portions of the Services may allow other Users to view, edit, share, and/or otherwise interact with your Customer Content. By providing or sharing Customer Content through the Services, you agree to allow others to view, edit, share, and/or interact with your Customer Content in accordance with your settings and this Agreement. Molin.AI has the right (but not the obligation) in its sole discretion to remove any Customer Content that is shared via the Services.

By submitting, posting, displaying, providing, or otherwise making available any Customer Content on or through the Services, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Molin.AI a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such Customer Content and your name, voice, and/or likeness as contained in your Customer Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Services and Molin.AI’s (and its successors’ and affiliates’) business, including without limitation in connection with modifying, improving, and enhancing artificial intelligence models, as well as promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels.

In connection with your Customer Content, you affirm, represent, warrant and covenant the following:
- You have the written consent of each and every identifiable natural person in the Customer Content, if any, to use such person’s name or likeness in the manner contemplated by the Services and this Agreement, and each such person has released you from any liability that may arise in relation to such use.

- You have obtained and are solely responsible for obtaining all consents as may be required by law to post any Customer Content relating to third parties.

- Your Customer Content and Molin.AI's use thereof as contemplated by this Agreement and the Services will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.

- Molin.AI may exercise the rights to your Customer Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.

- You will not post: nudity or other sexually suggestive content; hate speech, credible threats or direct attacks on an individual or group; content that contains self-harm or excessive violence; fake or impostor profiles; content for dissemination in electoral campaigns; content that encourages violence, terrorism, or other serious harm; illegal content or content in furtherance of illegal activities; malicious programs or code; any person’s personal information without their consent; and/or spam, machine-generated content, or bulk unsolicited messages.

Molin.AI takes no responsibility and assumes no liability for any Customer Content that you or any other User or third-party posts, sends, or otherwise makes available over the Services. You shall be solely responsible for your Customer Content and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Services, and you agree that we are only acting as a passive conduit for your online distribution and publication of your Customer Content. You understand and agree that you may be exposed to Customer Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that Molin.AI shall not be liable for any damages you allege to incur as a result of or relating to any Customer Content.

Molin.AI Property. Except for your Customer Content, Molin.AI IP and all Intellectual Property Rights related thereto, are the exclusive property of Molin.AI and its licensors (including other Users who post content to the Services). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Molin.AI IP. Use of the Molin.AI IP for any purpose not expressly permitted by this Agreement is strictly prohibited. For the avoidance of doubt, Molin.AI IP, Aggregated Statistics and any other information, data, or other content derived from Molin.AI's monitoring of your access to or use of the Services, but does not include Customer Content. In furtherance of the foregoing, you hereby unconditionally and irrevocably grant to Molin.AI an assignment of all right, title, and interest in and to the Aggregated Statistics, including all Intellectual Property Rights relating thereto.

You may choose to or we may invite you to submit Feedback. By submitting any Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Molin.AI under any fiduciary or other obligation, and that we are free to use the Feedback without any additional compensation to you, and/or to disclose the Feedback on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Molin.AI does not waive any rights to use similar or related ideas previously known to Molin.AI, or developed by its employees, or obtained from sources other than you. If you or any of your employees, contractors, or agents sends or transmits Feedback, we are free to use such Feedback irrespective of any other obligation or limitation between you and us governing such Feedback. All Feedback is and will be treated as non-confidential. You hereby assign to us on your behalf, and shall cause your Authorized Users to assign, all right, title, and interest in, and we are free to use, without any attribution or compensation to you or any third party, any ideas, know-how, concepts, techniques, or other Intellectual Property Rights contained in the Feedback, for any purpose whatsoever, although we are not required to use any Feedback.

7. Usage Requirements, General Prohibitions, and Molin.AI’s Enforcement Rights.

a. You agree that you will use the Services:
i. Only in a lawful manner and in compliance with all applicable laws;
ii. In accordance with the Terms, and any documentation, usage guidelines, parameters, and other requirements provided to you by Molin.AI or its licensors, as may be modified by Molin.AI or its licensors from time to time;
iii. In a manner that does not infringe, misappropriate, or otherwise violate any of Molin.AI’s or its licensors’ rights or those of any other person or entity;
iv. In a manner that does not violate these Terms, any agreement between you and anyone else or our or a third party’s rights; and
v. In compliance with, and you will not attempt to circumvent, any call rate limits or other restrictions that may be established by Molin.AI or its licensors from time to time.

You further agree that you will make reasonable efforts to reduce the likelihood, severity, and scale of any societal harm caused by your use of the Services (including the use and sharing of Generated Content). Molin.AI may request information from you regarding your efforts to reduce safety risks, and you agree to provide such information.  Such information may be used to assess compliance with these Terms as well as to inform improvements to the Services (including any components thereof).

b. You agree not to do any of the following:
i. Post, upload, publish, submit or transmit any Customer Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

ii. Distribute, sell, lend, transfer or grant any rights in or to any or all of the Services, (except for Generated Content as permitted under this Agreement);

iii. Create any software that functions substantially the same as the Services (including any component thereof) and offer it to third parties;

iv. Modify, alter, tamper with, repair or otherwise create derivative works of the Services, or attempt to do so;

v. Use the Services in connection with any spyware, malware, virus, worm, trojan horse, or other malicious or harmful code, or any software application not expressly and knowingly authorized by users prior to being downloaded or installed on their computer or other electronic device;

vi. Use the Services to discover any underlying components of Molin.AI’s or its licensors’ models, algorithms, and systems, such as exfiltrating the weights of any of Molin.AI’s or its licensors’ models by cloning via logits;

vii. Remove, obscure, or alter any notice, including any notice of intellectual property right appearing on or contained within the Services (including any component thereof);

viii. Interfere or attempt to interfere in any manner with the functionality or proper working of the Services (including any component thereof);

ix. Use, display, mirror or frame the Services or any individual element within the Services, Molin.AI’s name, any Molin.AI trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Molin.AI’s express written consent;

x. Access, tamper with, or use non-public areas of the Services, Molin.AI’s computer systems, or the technical delivery systems of Molin.AI’s providers;

xi. Attempt to probe, scan or test the vulnerability of any Molin.AI system or network or breach any security or authentication measures;

xii. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Molin.AI or any of Molin.AI’s providers or any other third party (including another user) to protect the Services;

xiii. Attempt to access or search the Services or download content from the Services using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Molin.AI;

xiv. Use web scraping, web harvesting, or web data extraction methods to extract data from the Services (including Generated Content), or Molin.AI’s, its licensors’, and their affiliates’ software, models, or systems.

xv. Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;

xvi. Use any meta tags or other hidden text or metadata utilizing a Molin.AI trademark, logo URL or product name without Molin.AI’s express written consent;

xvii. Use the Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;

xviii. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive or false source-identifying information;

xix. Decipher, decompile, disassemble, reverse assemble, reverse compile, decompile, translate, or reverse engineer any component or software used to provide the Services, discover the source code of any component of the Services, or attempt to do any of the foregoing;

xx. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;

xxi. Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;

xxii. Impersonate or misrepresent your affiliation with any person or entity;

xxiii. Use the Services in a way that causes societal harm including, but not limited to, (i) misleading end users that any Generated Content was human-generated for generative use cases that do not involve a human in the loop, (ii) generating spam, and (iii) generating content for dissemination in electoral campaigns;

xxiv. Use the Services in a way that violates any applicable law or regulation including, but not limited to, (i) illegal activities such as child pornography, gambling, piracy, violating copyright, trademark or other intellectual property laws, (ii) accessing or authorizing anyone to access the Services from an embargoed country as prohibited by the United States government, and (iii) threating, stalking, defaming, defrauding, degrading, victimizing, or intimidating anyone for any reason; and

xxv. Encourage or enable any other individual to do any of the foregoing.

Molin.AI is not obligated to monitor access to or use of the Services or to review or edit any content. However, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any content, including Customer Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

8. DMCA Notice. Since we respect artist and content owner rights, it is Molin.AI's policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”).

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Services, please notify Molin.AI. For your complaint to be valid under the DMCA, you must provide the following information in writing:
a. An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
b. Identification of the copyrighted work that you claim has been infringed;
c. Identification of the material that is claimed to be infringing and where it is located on the Services;
d. Information reasonably sufficient to permit Molin.AI to contact you, such as your address, telephone number, and, e-mail address;
e. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
f. A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

The above information must be submitted to the following contact details:

Email: legal@molin.ai
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ  

9. Links to Third Party Websites or Resources. The Services may allow you to access third-party websites or other resources. We provide access only as a convenience and are not responsible for the content, products or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party resources.

10. Termination. We may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account, at our sole discretion, at any time and without notice to you. You may cancel your account at any time using the Billing button on the Molin.AI website. Upon any termination, discontinuation or cancellation of the Services or your account, the following Sections will survive: 5(a), 5(b), 5(c) (only for payments due and owing to Molin.AI prior to the termination), 5(d), 6,7, 8, 9, 11, 12, 13, 14, 15, 16 and 17.

11. Warranty Disclaimers. THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE AND OUR LICENSORS EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We and our licensors make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any information or content on the Services.

12. Indemnity.
You will indemnify and hold Molin.AI, its licensors, their affiliates, and each of their officers, directors, employees, representatives, and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Services, (b) your Customer Content, (c) your violation of these Terms, or (d) your actual or alleged infringement, misappropriation, or violation of Molin.AI’s, its licensors’, or any third party’s intellectual property or proprietary rights.

13. Limitation of Liability.




14. Governing Law. These Terms, their formation, and interpretation are construed in accordance with and governed by English Law.

15. Dispute Resolution. The courts of England & Wales shall have exclusive jurisdiction over all disputes arising under this Agreement.

16. Waiver‍. No failure of either of us to exercise, and no delay by it in exercising, any right, power or remedy in connection with this Agreement (each a “Right”) shall operate as a waiver of that Right, nor shall any single or partial exercise of any Right preclude any other or further exercise of that Right or the exercise of any other Right.

17. General Terms.

a. Entire Agreement. These Terms constitute the entire and exclusive understanding and agreement between Molin.AI and you regarding the Services, and these Terms supersede and replace all prior oral or written understandings or agreements between Molin.AI and you regarding the Services. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. You may not assign or transfer these Terms, by operation of law or otherwise, without Molin.AI’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Molin.AI may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

b. Notices. Any notices or other communications provided by Molin.AI under these Terms will be given: (i) via email; or (ii) by posting to the Services. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

18. Contact Information. If you have any questions about these Terms or the Services, please contact Molin.AI at:

Email: legal@molin.ai
Address: 48 Overton Road, London, England, SE2 9SD

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privacy policy

Last updated: 16.08.2023

MOLIN AI LTD. (“we”, “our” and “us”) is committed to protect the personal data of its users (“user”, “you”, “your”) and to respect their privacy. We comply with all relevant data protection laws, including the EU General Data Protection Regulation 2016/679 (GDPR).

Any capitalized terms used throughout this Policy defined in our Terms of Use have the same meaning in this Policy.

This Privacy Policy (“Policy”) sets out how we use and process any personal data we collect from you or that you provide to us via our Services and what your rights are in relation to the personal data we hold about you. Please read this Policy carefully to understand our views and practices regarding your personal data.

Data controller
MOLIN AI LTD, the company owning and operating the Services, is your data controller. This means that we are responsible for, and control the collecting and processing of, your personal data. You can find all our details under Contact us.

Personal information we collect from you
In order to download and use our Services, we do not require any personal information from you.

There are a few situations in which we do collect some personal information from you, both directly and indirectly. These situations are set out in more detail below.

1. Contact

We welcome any questions, queries, and feedback via our e-mail address. During our interaction with you, we may collect some personal information from you or you may provide us with personal information, such as your name and your e-mail address. We use such personal information for the purpose of helping you solve problems, answering your queries, or processing feedback. We also use your e-mail address to keep you up to date on any changes to this Policy.

We rely on our legitimate interest to answer your queries, improve our Services and keep you up to date on changes to this Policy when we process the personal information we collected from you.

2. Newsletter

By leaving your e-mail address on the form provided on our Site, you can sign up for our newsletter. Obviously, we need your e-mail address to be able to send you our newsletter. We rely on your consent in order to use your e-mail address to send you marketing materials. If you have provided us with your e-mail address while communicating with us, we will not use it automatically to send you newsletters without your specific consent to do so. You can always withdraw your consent by contacting us or by clicking on the ‘unsubscribe’ link in the e-mail sent out to you.

3. Technical information

Each time you use our Services, we collect some information — which may include personal information — from you automatically using third party-technologies such as Google Analytics and Posthog. Such information includes your Internet Protocol (IP) address used to connect your computer to the Internet, and may also include other technical information. Examples of such information are screen resolution, browser type and version, language, time of your visit, crash/error details, referring site details, clicks on links, operating system type, and version and App version.

You can choose to turn off our collection of the above information in the settings of the App.

We rely on our legitimate interest to administer and improve our App — including troubleshooting, data analysis, testing, research, statistical, and survey purposes — and our legitimate interest to keep our App safe and secure when collecting and processing this information.

A cookie is a small text file that is placed on your computer when you visit our Site.

We use Google Analytics in order to analyze user activity on our Site. Google Analytics leaves a cookie on your computer every time you visit our Site. If you want to know which data Google Analytics collects and processes, please have a look at the information provided via the following link: https://policies.google.com/technologies/partner-sites.

We also use Posthog in order to better understand our users’ needs and to optimize our service and your experience. Posthog uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). For further details, please see Posthog's privacy policy at https://posthog.com/docs/privacy.

We use Intercom in order to support our users and answer their customer support questions quickly. Intercom uses cookies to facilitate the operation and functionality of our Services and Messenger functionality. If you want to know which data Intercom collects and processes, please have a look at the information provided via the following link: https://www.intercom.com/legal/cookie-policy  

For further information on cookies generally, visit www.aboutcookies.org.

With whom we share your personal information
Please note that we do not sell your personal information to third parties.

We do share some personal information with selected third parties supplying us with certain services. For example, we use Substack to send out our newsletter. If we share any personal information with such third parties, we require them to take reasonable steps to safeguard any personal data shared with them. We have entered into data processing agreements with all such third parties.

We also share information with a third-party advertising company that provides our users with advertisements, but we do not share any information about identifiable individuals with them. Such third parties only receive aggregated and/or anonymized information. For example, when you use our Services, some technical information such as your operating system type and version will be sent to the advertiser in order to allow the advertiser to choose which advertisement to show to you. We may also use such aggregate information to help advertisers reach the kind of audience they want to target.

We may also share the personal information we hold about you:
- if another company acquires all or part of our assets;
- if we are under a duty to disclose or share your personal data in order to comply with any law, legal obligation, or investigation;
- to enforce our Terms of Use.

In the event we receive a legal request to disclose your personal information, we may notify you of such request before we do so unless this is expressly prohibited by the authority making the request or if notifying you would be detrimental to us, the party requesting your personal information, or any other person affected, or to the investigation itself. If we can’t notify you of such requests beforehand for the reasons set out before, we will try to notify you afterward.

Security measures
We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We use encryption to safeguard your personal data. All personal information we collect or receive from you is stored on our secure servers.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorized access and data breaches.

If a data breach is detected or suspected, we may suspend our Services without prior notice. Should you have reason to believe that your personal information is not secure with us, please notify us as soon as possible.

Retention of your personal data
We only retain your personal data for as long as we need it to fulfill the purposes for which we have initially collected it. We may retain certain information for a longer period of time to comply with applicable laws or in our legitimate interests to prevent fraud and enhance safety.

Transfer of personal information abroad
Our services are directed to users located all over the world. The personal information we receive and collect from users located in the European Economic Area (EEA) may be transferred to and stored at, a destination outside the EEA.

Any non-EEA countries may not have the same data protection laws as the EEA. In the event your personal information is transferred to such countries, we have ensured that appropriate safeguards are put in place to protect your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. This may include the use of standard contract clauses approved by the European Commission, binding the parties incorporating those clauses in their contracts to protect the security and privacy of your personal data.

Your rights
Under data protection laws, you have the following rights, which you can exercise free of charge. You can exercise some of these rights via the settings in the App. Others may require you to contact us. We may request proof of identity and address when you exercise your rights to ensure that you are the person entitled to that information. Your rights are:

1. Access to your personal information and to certain other supplementary information that this Policy is already designed to address.
2. Require us to correct any mistakes in your personal information which we hold.
3. Require the erasure of personal information concerning you in certain situations.
4. Receive the personal information concerning you that you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations.
5. Object at any time to processing personal information concerning you for direct marketing.
6. Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you. Object in certain other situations to our continued processing of your personal information.
7. Otherwise, restrict our processing of your personal information in certain circumstances.

Make a complaint
If you encounter any problems in relation to the use of your personal data, please contact us so we can try to resolve your issue or concern.

As an EU/EEA citizen, you also have the right to lodge a complaint with the supervisory authority in the EU/EEA member state where you work, normally live, or where any alleged infringement of data protection has occurred.

Changes to this Policy
Any changes we make from time to time to this Policy will be acknowledged in our App and on our Site. If the changes are materially affecting you, the changes will come into effect 30 days after we published our notification. Your continued use of our App will be deemed your acceptance of our revised Policy.

How to contact us
Questions, comments and requests regarding this Policy are welcomed and should be addressed to legal@molin.ai or to MOLIN AI LTD at 48 Overton Road, London, England, SE2 9SD.