Molin Blog
Read about all our updates in one place.
Latest articles
E-commerce
July 16, 2025
Your Guide to Smarter Support Channels
More channels doesn't mean better support. Learn how to choose the right support channels based on customer needs and data, not just trends.
E-commerce
July 12, 2025
Agentic vs Generative AI: What's the hype about?
Generative AI creates content. Agentic AI takes action. Learn the key differences and which type matters most for your e-commerce store and customers.
E-commerce
June 8, 2025
AI Agents Are Changing Customer Service, Here’s What’s Really Happening
AI agents answer routine questions in seconds and cut support costs dramatically. See what's really happening as businesses adopt AI-powered customer service.
E-commerce
June 3, 2025
Want a Chatbot Like Amazon's Rufus? Here's How Molin AI Can Help Your Store Compete
Amazon's Rufus chatbot helps shoppers find products instantly. Learn how Molin AI gives any online store the same AI shopping assistant experience.
E-commerce
July 22, 2024
Chatbase vs Molin AI: Choosing the Best AI Chatbot for Your Business
Not all AI chatbots are equal. Compare Chatbase and Molin AI on pricing, e-commerce features, language support, and ease of setup to pick the right one.
E-commerce
May 10, 2024
Facebook Messenger Chat Plugin removal: Here's the best alternative for your webshop
Meta killed the Messenger Chat Plugin. Here's the best alternative AI chatbot for your webshop, with multi-language support and easy one-click setup.
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