Molin is now helping HUFBAU-BNF Shop

Read time:
2 Min Read

HUFBAU-BNF Shop today launches HUFBAU AI chatbot, an expert artificial intelligence-based customer service for building products.

We are delighted to announce that HUFBAU-BNF Shop, a leading seller of building products, launches today its AI-based customer service developed by Molin. This revolutionary technology will allow customers to ask questions in English using specific construction terms, helping them to more easily browse the wide range of construction products.

The beta version of the new HUFBAU AI is available now on bnfshop.hu and can answer all kinds of questions in several languages. Developed by Molin, the system automates 60% of the customer service, enabling a fast and efficient response to customers' questions.

The HUFBAU AI customer service can answer most questions flawlessly, even when asked about technical issues. For example, if a customer asks "What materials would you recommend for a concrete pour in cold weather?", BNF-HUFBAU's service will be able to understand what materials are best for a concrete pour in cold weather and make recommendations based on that.

The knowledge of HUFBAU AI:

  • Relevant products or product information
  • Product or product information
  • Calculation of construction quantities and advice
  • Relevant telephone numbers
  • Many other things as well


The new service is now available on the BNFShop website and offers shoppers a new and innovative way to discover construction productsHUFBAU-BNF Shop today launches HUFBAU AI chatbot, an expert artificial intelligence-based customer service for building products.
We are delighted to announce that HUFBAU-BNF Shop, a leading seller of building products, launches today its AI-based customer service developed by Molin. This revolutionary technology will allow customers to ask questions in English using specific construction terms, helping them to more easily browse the wide range of construction products.

Sell more with AI powered by Molin AI

Create your webshop's AI for free.

Ben Toth

CEO & Co-founder
Share This post:

Sign up for Molin's free trial to access all of the AI tools and services you need to upscale your online store.

Start for free